Critic Tracking Prevents App Abandonment
53% of users uninstall after an app crashes. 7% of those users will leave a negative App Store review. Thankfully, you can prevent user abandonment with Critic Tracking. Stop bad reviews and get the bug reports you need to build better apps.CHOOSE A PLAN AND START YOUR FREE TRIAL
The Bug Reports You’ve Always Needed
When you receive a bug report, oftentimes you need more than just the user’s description of what happened. Critic Tracking automatically gives you everything you need to find and fix bugs. Bug reports include app logs, device stats, user account info, and any other data you tell Critic to send. Putting all of this information in one place helps you fix bugs faster.
App logs are sent with every bug report. You can also send screenshots and other files you need to fix bugs.
Your app version and other metadata is sent with each bug report. You can also send user info and arbitrary JSON data.
Every report includes battery stats, disk usage, and other details that help you track down version-specific and device-specific bugs.
QUICK, EASY SETUP
Critic has an intuitive web portal, REST API, and Android and iOS SDKs. Get started with only one line of code.
Thrill Your Users with Critic
✓ INCREASE USER RETENTION RATES.
37% of users think less of a company’s brand after encountering a bug. Critic increases user satisfaction by identifying bugs as early as possible, before most users even see a problem.
✓ RECEIVE ACTIONABLE INTEL, NOT VAGUE COMPLAINTS.
Skip the back-and-forth with end users. Critic Tracking gathers app logs, device stats, and other helpful data points so you can find the underlying cause for every bug.
✓ BE STICKIER WITH YOUR CLIENTS.
Freelancers and agencies tend to drop clients after their apps hit the App Store. Change your client relationships by supporting their user base after launch. Critic Tracking gives you a new revenue stream you can add to clients’ invoices: production app support.CHOOSE A PLAN AND START YOUR FREE TRIAL
Make Bug Fixes Simple with Critic Tracking
Add Critic bug reporting to your app with a single line of code. Your team will receive email notifications when users submit new reports. Use the web portal to review report details. With device statistics, logs, and user-specific data collected from your app, you will have everything you need to fix bugs quickly.
NATIVE MOBILE & WEB SUPPORT
WEB-BASED SUPPORT PORTAL
Manage bug reports and other feedback through the Critic Tracking portal. Share access with your team. Dig into bug reports and analyze your device population to make informed decisions on device and OS support.Read About Our New User Experience
AUTO-COLLECTED DEVICE DATA
Device stats, app logs, and other data you control are sent with each bug report. Determine the underlying root causes for bugs using device stats and app logs. You can also examine bug report trends on specific devices.Read About 8 Data Points for Bugs
Find Bugs Fast. Fix Them Faster.
Eliminate the back-and-forth troubleshooting that is so common in tracking down bugs. Add Critic bug reporting to your mobile app with one line of code. Reduce your time-to-resolution and give users a continuously improving app experience.CHOOSE A PLAN AND START YOUR FREE TRIAL